Terms and Conditions

All guests must be over 18 years of age unless accompanied by a parent or guardian (for under 18 years old group bookings please enquire directly with Flying Kiwi Backpackers).

Valid government issued photo identification may be required when checking in.

All balances owing for your stay must be settled when checking in.

All prices are in NZD and are inclusive of GST.

We reserve the right to change the prices listed for all items listed within our website at any time and without notice. Please check pricing for your stay on our bookings page or by contacting us.

While we endeavour to accommodate your needs as best as possible – for bookings of more than 1 person, we cannot guarantee you will be booked in the same dorm.

While at Flying Kiwi Backpackers we understand that travel plans can change, cancellations are a disruption to our day and other guests bookings.

  • Cancellations or changes to your booking must be made 48 hours prior to check in. Failure to do so will incur a cancellation fee which may be the whole booking in some cases.
  • Cancellations made throughout the duration of the booking will incur a 1 night cancellation fee.
  • Failure to check in prior to 1900 when check in closes may result in your booking being cancelled and the cancellation policy applied. Please contact us if you intend to arrive late and we can easily arrange this free of charge.
  • Any guest under 18 that is unaccompanied by an adult will be unable to stay and will be charged as per the relevant cancellation policy.
  • There is an early check in and late check out policy that allows you to enjoy the facilities early or later for a small charge. Please arrange this with the hostel manager before check out time 1000 or if you would like to check in before 1400