Cancellation Policy

While at Flying Kiwi Backpackers we understand that travel plans can change, cancellations are a disruption to our day and other guests bookings.

  • Cancellations or changes to your booking must be made 48 hours prior to check in. Failure to do so will incur a cancellation fee which may be the whole booking in some cases.
  • Cancellations made throughout the duration of the booking will incur a 1 night cancellation fee.
  • Failure to check in prior to 1900 when check in closes may result in your booking being cancelled and the cancellation policy applied. Please contact us if you intend to arrive late and we can easily arrange this free of charge.
  • Any guest under 18 that is unaccompanied by an adult will be unable to stay and will be charged as per the relevant cancellation policy.
  • There is an early check in and late check out policy that allows you to enjoy the facilities early or later for a small charge. Please arrange this with the hostel manager before check out time 1000 or if you would like to check in before 1400